Senior Product UX Designer · Provo, Utah  ·  Available for new roles

Robert
E. M.
Spencer

10+ Years · Agile · End-to-End Design · AI Workflow Integration

Along with daily quick enhancements and user satisfaction research, dozens of shipped SaaS features across a 6-year GoReact tenure including: a library redesign, WCAG 2.1 compliance, in-app payments, analytics system, and enterprise sales tools at RainFocus. Ran 10+ user interviews per project cycle, tracked post-launch behavior with FullStory, and owned the design from first wireframe through every JIRA ticket to developer handoff. Currently prototyping AI-assisted workflows with Figma Make, ChatGPT, Claude, and Google Stitch. Fluent Spanish speaker; 11 years living in Latin America.

Portfolio
remspencer.design
LinkedIn
robertemspencer
GoReact & Echo 360
Senior Product UX Designer
2019 – 2025 Remote & Orem, UT

Redesigned GoReact's library from a confusing file system into one of the platform's most powerful features — enabling cross-account content management, reusable templates, and reliable sharing at scale. Led WCAG 2.1 compliance from a failing Tenon.io audit to verified conformance, establishing company-wide accessibility standards and unlocking higher-education contracts.

Designed self-serve in-app payments, removing the sales team from every learner transaction. Built an in-app survey system integrated with Airtable, Sigma, Slack, and FullStory — producing hundreds of categorized user responses with a session replay attached to each one. Used Figma, Adobe XD, and the Adobe Creative Suite throughout; wrote JIRA tickets for every shipped feature.

Learning Through Image
UX Designer
2017 – 2019 Provo, UT

Conceptualized animations for IHC, RainFocus, and a help website for MoreReporting using the Adobe Creative Suite and Adobe XD.

Set up a voice recording studio for voice-over artists and composed music for animation projects.

RainFocus
UX Product Designer
2015 – 2017 Lehi, UT

Designed and conceptualized SaaS software within an Agile product development framework with Adobe XD, Sketch, Invision, Muse, and the Adobe Creative Suite.

These designs secured consistent work with Fortune 500 clients including Oracle, Samsung, Cisco, Gartner, and VMware to help manage their flagship events.

Brigham Young University
Production Editor & Layout Designer
1999 – 2012 Provo, UT

Served as Production Editor of Academic Publications, Layout and Design Editor, and Computer Support Representative at BYU Studies.

Responsibilities included design and printing of publications, advertising and promotional materials, banners and posters, color correction and proofing, web production, research and implementation of visual art and design principles, project tracking, personnel management and training, computer support, hardware and software purchasing, and archiving.

Design
User Experience Design Figma Adobe XD Print Design Adobe Creative Suite Sketch Invision
Research
Usability Testing Qualitative Research FullStory Quantitative Research Survey Research Ethnography Dedoose Stata SPSS
AI Integration IN PROGRESS
Figma Make ChatGPT Claude Google Stitch AI Workflow Prototyping Prompt Design Research Synthesis
Additional
Spanish (Fluent) Academic Publishing Program Evaluation Organizational Needs Analysis Teaching Training Coaching Computer Maintenance
MS in Sociology
Brigham Young University, Provo UT
2012 – 2014
Graphic Design & Illustration
Brigham Young University, Provo UT
1999 – 2012
BA in English
Brigham Young University, Provo UT
1991 – 1999

Let's make something great.

Currently open to new opportunities. Let's talk about what you're building.

LinkedIn or Call 801 919 5565